When a valued employee resigns, their skills and knowledge leave with them, along with insight into how to keep people like them. This 60-minute exit interview program training shows how to capture that insight before it walks out the door.
Exit interviews provide information only departing employees can give, which you can use to reduce turnover, raise satisfaction and engagement, improve business systems and lift quality. You'll learn seven steps to launch a program, how in-person, phone, questionnaire and consultant-led interviews compare, who should conduct them and when, and how to make employees comfortable enough to answer honestly.
The session also covers documentation, analysis and reporting, and taking action on what you learn.
Exit interviews aren't complicated, but there are best practices for doing them well. This webinar gives you the tools to start a program or improve the one you have, including sample interview questions, a sample exit interview policy and a sample questionnaire.
It suits HR directors and generalists, interviewers, business owners, senior leaders, managers, supervisors and anyone building a listening culture.
Exit interviews aren't complicated, but there are best practices for doing them well. This webinar gives you the tools to start a program or improve the one you have, including sample interview questions, a sample exit interview policy and a sample questionnaire.
It suits HR directors and generalists, interviewers, business owners, senior leaders, managers, supervisors and anyone building a listening culture.
Bob Verchota
Bob Verchota, SPHR, is the President and owner of RPVerchota & Associates, a human resources and management practices consulting firm. He has over 30 years of human resources and operational leadership experience. His most recent corporate assignments include serving as VP Support Services, VP of Ancillary Services and Human Resources, and VP Human Resources. Focus areas include organization change and employee development, talent acquisition, risk management, compensation and benefits, labor and employee relations, performance improvement, and other operational issues. Academic pursuits include an undergraduate degree in Business Administration, graduate degree in Healthcare Administration (MHA), and doctoral work in Organization Development EdD …
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