When we think of workplace investigations, the most common thought is that of investigating harassment complaints. However, workplace investigations are often necessary to discover, prevent, and address other problems - such as theft, safety or OSHA issues, retaliation, vandalism, substance abuse, social media violations, company policy violations, and so on. As an employer, you have to investigate, and as an employee, you have an obligation to cooperate with the investigative process. But what if you have a recalcitrant complainant, wrongdoer, or witness?
You know that documentation and writing a final report are critical aspects of an investigation process, and should begin as soon as an employee makes a complaint. But do you know how to document the critical elements of a report so that you can minimize your liability? One of the first questions you need to consider is whether the complaint requires a full-blown formal investigation or a less formal resolution because the complaint is a minor policy violation. Do you know what steps to take if you need to search an employee's desk, computer, smartphone, or locker? And when should you include legal counsel, and what evidence do you need to gather?
Join this webinar by industry veteran Susan Strauss, who will answer all these questions, and teach you the art and science of conducting an investigation. Strauss will walk you through the best practices on how to conduct a fair and impartial investigation and reduce your organization's risk of liability.
WHY SHOULD YOU ATTEND?
Susan Strauss will teach you how to identify what constitutes a complaint, how to determine if an investigation is necessary, and discuss the key steps of an investigation. She will discuss the intricacies of interviewing the accuser, accused, and witnesses and show you how to create a safe environment in which to interview and establish rapport with your interviewees.
She will demonstrate the good documentation practices you should follow, and teach you how to differentiate between formal and informal investigative procedures. She will provide practical tips on how to detect when someone is lying, teach you how to conclude and follow up an investigation, and how to write a formal investigation report. After attending this webinar, you will be able to conduct fair and impartial investigations that support a positive work environment, protect your employees, and decrease the risk of your organization's liability.
AREA COVERED
- Identify what constitutes a complaint
- Determine if an investigation is necessary
- Discuss the steps of an investigation
- Explore the intricacies of interviewing the accuser, accused, and witnesses
- Demonstrate good documentation
- Differentiate between formal and informal investigative procedures searches
- Determine credibility
- Discuss tips on whether someone is lying
- Help you reach a conclusion following an investigation
- Follow up with appropriate action based on the outcome of the investigation
Help you write a formal report outlining the investigation
WHO WILL BENEFIT?
- VP of HR
- All HR Directors, Managers, and Generalists
- Director of Risk Management
- Managers and supervisors
- Team leads
- HR consultants
Susan Strauss will teach you how to identify what constitutes a complaint, how to determine if an investigation is necessary, and discuss the key steps of an investigation. She will discuss the intricacies of interviewing the accuser, accused, and witnesses and show you how to create a safe environment in which to interview and establish rapport with your interviewees.
She will demonstrate the good documentation practices you should follow, and teach you how to differentiate between formal and informal investigative procedures. She will provide practical tips on how to detect when someone is lying, teach you how to conclude and follow up an investigation, and how to write a formal investigation report. After attending this webinar, you will be able to conduct fair and impartial investigations that support a positive work environment, protect your employees, and decrease the risk of your organization's liability.
- Identify what constitutes a complaint
- Determine if an investigation is necessary
- Discuss the steps of an investigation
- Explore the intricacies of interviewing the accuser, accused, and witnesses
- Demonstrate good documentation
- Differentiate between formal and informal investigative procedures searches
- Determine credibility
- Discuss tips on whether someone is lying
- Help you reach a conclusion following an investigation
- Follow up with appropriate action based on the outcome of the investigation
Help you write a formal report outlining the investigation
- VP of HR
- All HR Directors, Managers, and Generalists
- Director of Risk Management
- Managers and supervisors
- Team leads
- HR consultants
Speaker Profile
Dr. Susan Strauss is a national and international speaker, trainer and consultant. Her specialty areas include management/leadership development, organization development, communication, and harassment and bullying. She is an expert witness for discrimination and harassment lawsuits. She trains and consults with business, education, healthcare, law, and government organizations from both the public and private sector. Dr. Strauss has authored over 30 book chapters, books, and articles in professional journals. She has been featured on 20/20, CBS Evening News, and other television and radio programs as well as interviewed for newspaper and journal articles. She has her doctorate in organizational leadership, is …
Upcoming Webinars
From Challenges to Compliance: Understanding Dietary Supple…
How To Conduct An Internal Harassment And Bullying Investig…
Improving Employee Engagement & Retention Through Stay Inte…
Using Behavior Based Interviewing for Finding the Best Matc…
Leadership: Strategic Planning and Decision Making
The Anti-Kickback Statute: Enforcement and Recent Updates
Do's and Don'ts of Documenting Employee Behaviour, Performa…
De-Stressing Your Leadership for Greater Impact
Emotional Intelligence: Mastering the Emotions of Great Lea…
Bootcamp for New Managers and Supervisors: Avoid These 7 Mi…
How to Conduct Exit Interviews - Implementing and Enhancing…
Coming Soon - New Minimum Salary Levels for Exempt Employee…
Utilizing HR Metrics to Illustrate & Improve Human Resource…
Pivot tables beginner to advanced + 20 advanced Pivot table…
Finance & Accounting 101 Simplified
Understanding How To Write A Compliant CAPAs
Mastering the Candidate Experience in Talent Acquisition.
4-Hour Virtual Seminar on Transformational Leadership - The…
Uplifting the Credibility of HR: How to Build the Credibili…
Treasury Risk Management, Funding, Liquidity, Interest Rate…
Courts No Longer Have to Give Deference to Agency’s “Expert…
21 CFR Part 820 - Quality System Regulation - Applying Prin…
Building Fair Chance Hiring Policies in 2024
HIPAA Bootcamp for Health Care Providers, Professionals, an…
Building GMP Excellence: A Guide to Implementing Compliant …
FDA Technology Modernization Action Plan (TMAP) and Impact …
Weathering the Storm: Navigating Resource Constrained Waters
How to Survive an Emotionally Toxic Workplace
21 CFR Part 11 - Compliance for Electronic Records and Sign…
Excel Power Skills: Master Functions, Formulas, and Macros …
How to Give Corrective Feedback: The CARE Model - Eliminati…
SOPs - How to Write Them to Satisfy those Inspectors
2-Hour Virtual Seminar on the 6 Most Common Problems in FDA…
Understanding the Artificial Intelligence Landscape
Employee Handbook Requirements for 2024. Includes Updated F…
Essential Job Functions According to the American with Disa…
Stay Interviews: A Powerful and Low-Cost Employee Engagemen…
FDA Audit Best Practices - Do's and Don'ts
Engineering Change Management (ECM)
Batch Record Review and Product Release
Workplace Investigations 101: How to Conduct your Investiga…