As the pressure of change exponentially increases, it is easy to react rather than respond to the difficult people and situations we encounter.
Some people avoid conflict because they fear repercussions. Others meet it with such force that even if they win the battle, they keep themselves and their organizations stuck in patterns that limit collaboration, innovation, and performance. Yet we each have a choice as to whether we add to the conflicts in the world or become an instrument of peace within our families, our workplace, and our community.
By learning to resolve conflict harmoniously, we plant the seeds for a more conscious, compassionate, and united world. This training will teach you a more effective and harmonious way of resolving conflicts which develops self- mastery, and enhances collaboration, engagement, and performance. It is an essential skill of the art of leadership.
WHY SHOULD YOU ATTEND?
This training provides an opportunity to let go of limited beliefs and reactive patterns in dealing with conflict and become an instrument of peace.
AREA COVERED
- What is a conflict?
- Recognize your reactive style under pressure
- Five conflict handling modes and when they are best used
- Practice shifting from your reaction and the stories of your mind to a calmer, centered more open state
- The seven step aiki model for resolving conflicts
- Verbally apply the model to your workplace
- Using a real life example, assess the conflict in order to gain a fuller understanding of it
- Learn and practice the steps of contracting for change
LEARNING OBJECTIVES
- Identify their usual pattern of handling conflicts and the beliefs that underlie their response
- Shift from a reactive response to a calmer, centered and more open state
- Not take other's insensitive comments or verbal attacks personally
- Make a blend with an opposing point of view so you see the seed of truth in it and guide the other person in seeing the seed of truth in your perspective
- Successfully resolve the conflict in a win-win manner and contract for change
WHO WILL BENEFIT?
- All Leaders
This training provides an opportunity to let go of limited beliefs and reactive patterns in dealing with conflict and become an instrument of peace.
- What is a conflict?
- Recognize your reactive style under pressure
- Five conflict handling modes and when they are best used
- Practice shifting from your reaction and the stories of your mind to a calmer, centered more open state
- The seven step aiki model for resolving conflicts
- Verbally apply the model to your workplace
- Using a real life example, assess the conflict in order to gain a fuller understanding of it
- Learn and practice the steps of contracting for change
- Identify their usual pattern of handling conflicts and the beliefs that underlie their response
- Shift from a reactive response to a calmer, centered and more open state
- Not take other's insensitive comments or verbal attacks personally
- Make a blend with an opposing point of view so you see the seed of truth in it and guide the other person in seeing the seed of truth in your perspective
- Successfully resolve the conflict in a win-win manner and contract for change
- All Leaders
Speaker Profile

Aimee Bernstein's passion and purpose is to help individuals, teams and organizations manifest more of their potential. She is an executive coach, psychotherapist, consultant, trainer and keynote speaker with forty years experience in leadership mastery, collaborative teams, wellness cultures, and mindfulness-in-action/stress reduction. Her methodology liberates people from limited mindsets, behaviors and energy habits, enabling them to take exponential leaps in their professional and personal development and generate successful, innovative organizations and communities.Her corporate clients have included Chanel, the Ritz Carlton, Microsoft, Port of Singapore Authority, Colgate Palmolive, and MasterCard. She has also worked with municipalities, universities and nonprofit organizations.
Upcoming Webinars

Creating Employee Handbooks that Protect You and Support th…

The 6 Most Common Problems in FDA Software Validation and V…

ChatGPT and Project Management: Leveraging AI for Project M…

Female to Female Hostility @Workplace: All you Need to Know

Maximizing Productivity with ChatGPT: AI Solutions for HR, …



Pivot tables beginner to advanced + 20 advanced Pivot table…

2-Hour Virtual Seminar on Empowering Presentations with Pow…

Understanding Artificial Intelligence (AI) & using Chat GPT

Creating Loyal Customers Through Excellent Customer Service

HIPAA is Unsettled – Safe Compliance Strategies

Understanding and Communication New Immigration Policies (2…

Navigating Talent Management and Retention Strategies.

Project Management for Non-Project Managers - Scheduling yo…

Empowering Conflict Resolution: Letting Go to Gain Control

Navigating 2025 Employment Laws: What Every Employer Needs …

Onboarding Best Practices for 2025: Proven Strategies to Po…


How to Prepare For and Host a FDA Inspection and Respond to…

FDA Technology Modernization Action Plan (TMAP) and Impact …

Introduction to Excels Built-In Solver – Advanced Decision-…

Adapting to Change: Strategies for Personal & Team Resilien…

How to Conduct Exit Interviews - Implementing and Enhancing…

Managing Toxic Employees: Strategies For Leaders To Effecti…

How to Manage the Legal Landmine of the FMLA, ADA and Worke…


Design Control for Medical Devices Including Verification/V…

Developing and Implementing Quality Culture in the Organiza…

Stress, Change And Team Resilience Through Humor: An Intera…


GROUPBY and PIVOTBY functions. Pivot table killers?

Conquer Toxic People - Learn To Protect Yourself And Get Yo…


Trust in Leadership: Building and Maintaining Trust as a Le…

Negotiating Skills For Professional Results - Winning Strat…

Use the power of AI to turbocharge your MS Excel

AI and Human Resources: The Great Opportunity!

Excel - Pivot Tables - The Key To Modern Data Analysis and …

Excel Power Skills: Master Functions, Formulas, and Macros …

Bootcamp for New Managers and Supervisors: Develop These Es…

How To Conduct An Internal Harassment And Bullying Investig…

Emotional Intelligence: Mastering the Emotions of Great Lea…

Managing Toxic & Other Employees Who Have Attitude Issues


Cleanroom, Microbiology and Sterility Assurance Practices f…


Managing Difficult Employee Conversations

Leadership: Strategic Planning and Decision Making

How to Document Employee Discussions and Why it is Important