While email has become widely accepted as the default method of communication in business, many employees struggle with balancing appropriate style, tone, and construction with the convenience and speed of email.
This webinar takes a fresh look at how to use professional business writing principles and guidelines to get the most from email communication by writing effective emails.
Training Class Goals
- Learn ways to evaluate every word that goes into email messages and what they will mean to the people who read them
- Understand that the message should be more about the recipient than the sender, and learn techniques to send clear succinct messages
- Learn to control the tone of an email - to phrase things so that misunderstandings and unintentional emotional provocations don’t occur
AREA COVERED
- Clarifying the purpose of your email
- Informing vs. creating action
- Analyzing the audience
- Powerful subject lines
- Getting the message right
- When to include others
- Attachments
- Signature lines
- Sending options
- Replying to and forwarding messages
- Sending to mobile devices
WHO WILL BENEFIT?
- Anyone who writes and sends emails
- Clarifying the purpose of your email
- Informing vs. creating action
- Analyzing the audience
- Powerful subject lines
- Getting the message right
- When to include others
- Attachments
- Signature lines
- Sending options
- Replying to and forwarding messages
- Sending to mobile devices
- Anyone who writes and sends emails
Speaker Profile
Jenny Douras is President at AdvantEdge Training & Consulting. She has over 25 years of experience in management, employee development, operations, instructional design, and training. Jenny has managed teams of up to 300 people across multiple states and countries, working with several Fortune 500 clients. From this experience, she developed her Remote Employee Management Class. She also sat on the board of directors for the Rocky Mountain Chapter of the American Society for Training and Development for three years and is an active member of the Colorado training community.
Upcoming Webinars
Managing Difficult Employee Conversations
I-9 Audits: Strengthening Your Immigration Compliance Strat…
Dealing With Difficult People In Life & Work
Predictive Accounting: Driver-Based Budgeting And Rolling F…
Pay Equity Changes for 2024! What Employers Need to Know to…
Leader Branding: How to Communicate with Confidence to Attr…
Project Management for Non-Project Managers - How to commun…
Design Verification, Validation and Testing for Medical Dev…
Data Integrity and Privacy: Compliance with 21 CFR Part 11,…
FFIEC BSA/AML Examination Manual: What Compliance Officers …
Why EBITDA Doesn't Spell Cash Flow and What Does
Harassment, Bullying, Gossip, Confrontational and Disruptiv…
Employee or Independent Contractor – U.S DOL Announces 2024…
How to Survive an Emotionally Toxic Workplace
Best Practices in Complaint Management for Regulatory Compl…
Human Factors Usability Studies Following ISO 62366 and FDA…
Ensuring Safe and Effective Pharmaceutical Products: A Comp…
Gossip-Free: Leadership Techniques to Quell Office Chatter
Updated Metro 2®, e-OSCAR and the New Tougher FCRA/CFPB Com…
Embracing Diversity and Inclusion in Talent Acquisition
Form W-9 Compliance to Avoid Penalties: TIN Verification, B…
Tattoos, hijabs, piercings, and pink hair: The challenges …
Understanding and Analyzing Financial Statements
Divorce, Adoption and Other Special Tax Topics
Design History File (DHF), the Device Master Record (DMR) a…
With Mandatory Paid Leave Gaining Ground Is It Time To Do A…
Setting up Quality System for FDA Regulated Products: Tips …
Is Your Culture Working For or Against Your Success? If You…
Marketing to Medicare or Medicaid Beneficiaries - What You …
The Five Cs Of Commercial Credit: The Basic Elements Of Cre…
Sunshine Act Reporting - Clarification for Clinical Research
Documenting Misconduct that Will Stand Up in Court
Stress, Change And Team Resilience Through Humor: An Intera…
FDA Regulation of Artificial Intelligence/ Machine Learning
Managing Toxic & Other Employees Who have Attitude Issues
Excel - Lists and Tables - A Beginner's Guide to Managing L…
Pharma 4.0: Next Generation Technology Approach to GxP Prod…
Patient Gifts, Discounts and Freebies: What You Can and Can…
Managing Complex Projects - Project Management
All About Civility - Eliminating a Culture of Gossip Rumors…
From Challenges to Compliance: Understanding Dietary Supple…
Improving Employee Engagement & Retention Through Stay Inte…
How To Conduct An Internal Harassment And Bullying Investig…