Using High-Performance Coaching for Managers to Address Performance and Behavior Issues

Recorded Session
90 Minutes

Managers increasingly need coaching skills, especially in performance reviews where they must give specific feedback and advice on how to improve. This 90-minute high-performance coaching webinar offers a systematic approach for managers who coach employees or teams.

Performance coaching tells workers how they should behave and what results they should achieve. Unlike non-directive coaching, which helps coachees reflect and find their own answers, it draws on the coach's experience to diagnose gaps between desired and actual performance and give clear advice. It is a key tool in performance management when results fall short or behavior doesn't match policy or expectations.

Based on the presenters' book High-Performance Coaching for Managers and their 70-plus years of combined HRD experience, the session walks through a step-by-step coaching model and applies it to typical job performance and behavioral problems.

WHY SHOULD YOU ATTEND?

Coaching is a core management skill and part of talent acquisition, development and retention. According to Harvard Business Review (2015), workers expect honest feedback and specific advice from their supervisors, and when they are only asked for their views they may see managers as incompetent or insincere.

This session shows managers and supervisors, HR and HRD practitioners, coaches, consultants and business owners how to coach directively while drawing on non-directive methods for development.

AREA COVERED

  • Defining coaching, performance coaching and professional coaching
  • The context of the relationship between a performance coach and employees
  • Directive versus non-directive coaching
  • When to use directive and non-directive coaching
  • A step-by-step model for high-performance coaching
  • Applying the model to typical job performance problems
  • Using the model to address behavioral problems

LEARNING OBJECTIVES

  • Define coaching, performance coaching and professional coaching
  • Describe the relationship between a performance coach and employees
  • Distinguish directive from non-directive coaching
  • Decide when to use directive or non-directive coaching
  • Follow a step-by-step high-performance coaching model
  • Apply the model to job performance and behavioral problems

WHO WILL BENEFIT?

  • Business Owners
  • Business Managers & Supervisors
  • Business Entrepreneurs
  • Employees who are committed to learning more about being professional
  • Professional Coaches & Consultants
  • Management and Business School students
  • Workforce Education students
  • Workforce Education and Development practitioners
  • Human Resources practitioners
  • Human Resources Development professionals ·
  • Organization Development practitioners
  • Workplace Learning practitioners

Coaching is a core management skill and part of talent acquisition, development and retention. According to Harvard Business Review (2015), workers expect honest feedback and specific advice from their supervisors, and when they are only asked for their views they may see managers as incompetent or insincere.

This session shows managers and supervisors, HR and HRD practitioners, coaches, consultants and business owners how to coach directively while drawing on non-directive methods for development.

  • Defining coaching, performance coaching and professional coaching
  • The context of the relationship between a performance coach and employees
  • Directive versus non-directive coaching
  • When to use directive and non-directive coaching
  • A step-by-step model for high-performance coaching
  • Applying the model to typical job performance problems
  • Using the model to address behavioral problems
  • Define coaching, performance coaching and professional coaching
  • Describe the relationship between a performance coach and employees
  • Distinguish directive from non-directive coaching
  • Decide when to use directive or non-directive coaching
  • Follow a step-by-step high-performance coaching model
  • Apply the model to job performance and behavioral problems
  • Business Owners
  • Business Managers & Supervisors
  • Business Entrepreneurs
  • Employees who are committed to learning more about being professional
  • Professional Coaches & Consultants
  • Management and Business School students
  • Workforce Education students
  • Workforce Education and Development practitioners
  • Human Resources practitioners
  • Human Resources Development professionals ·
  • Organization Development practitioners
  • Workplace Learning practitioners
Currency:
Webinar Option
Transcript (PDF Transcript of the Training)
Downloadable Recorded Session
USB

Speaker Profile

ins_img William J. Rothwell

William J. Rothwell, PhD, DBA, SPHR, SHRM-SCP, CPTD Fellow, RODC, FLMI is a Distinguished Professor in theWorkforce Education and Development program in the Department of Learning and Performance Systems at thePennsylvania State University, University Park campus.Work ExperienceDr. Rothwell worked full-time in human resources, training and Organization Development in both government (Illinois Office of Auditor General) and in a multinational company (American Brands, #48 on the Fortune 500 list) from 1979 until he joined Penn State University as a professor to head up a graduate program in Human Resource Development/Organization Development He has been a consultant for …

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