Stay Interviews: A Powerful Employee Engagement and Retention Tool

Recorded Session
60 Minutes

The most direct way to learn what keeps employees is to ask them. A stay interview is a one-on-one conversation between a manager and a valued employee about why they stay and what might make them leave. This 60-minute stay interviews webinar shows how to run them well.

In an effective 30-minute stay interview, the manager asks structured questions in a relaxed, conversational way: why the person joined, how well their goals are being met, what they enjoy most and least, whether they have enough room to grow, and what would tempt them away. It is not a performance review.

Compared with satisfaction surveys, stay interviews allow two-way conversation, give a deeper view of each person's motivation, and let managers reinforce the positives and address concerns quickly.

WHY SHOULD YOU ATTEND?

A Harvard Business Review article, 'How to Keep Your Top Talent', warns that 25% of top talent plans to leave within a year, and about a third of employees admit to coasting. Exit interviews come too late to help. Stay interviews happen before anyone thinks of leaving, so you can strengthen what works and fix frustrations early.

This session suits CEOs, COOs, HR vice presidents, chief learning officers, directors, managers, supervisors, team leaders and HR professionals.

AREA COVERED

  • Sample stay interview questions and building your own customized list
  • Developing stay plans for employees and managing accountability
  • A simple how-to toolkit: who to select, how and when to approach them, interview format and handling resistance
  • Why stay interviews work: personal, focused on key employees, action-oriented and inexpensive

LEARNING OBJECTIVES

  • Explain why stay interviews work better than exit interviews and surveys
  • Build a customized list of stay interview questions
  • Choose which employees to interview and how and when to approach them
  • Run a structured, conversational 30-minute stay interview
  • Handle resistance during the conversation
  • Create stay plans and hold managers accountable for follow-through

WHO WILL BENEFIT?

  • CEOs
  • COOs
  • VP of Human Resources
  • Chief learning officer
  • Directors
  • Project managers
  • Operation managers and supervisors
  • Team leaders
  • Human Resources professionals

A Harvard Business Review article, 'How to Keep Your Top Talent', warns that 25% of top talent plans to leave within a year, and about a third of employees admit to coasting. Exit interviews come too late to help. Stay interviews happen before anyone thinks of leaving, so you can strengthen what works and fix frustrations early.

This session suits CEOs, COOs, HR vice presidents, chief learning officers, directors, managers, supervisors, team leaders and HR professionals.

  • Sample stay interview questions and building your own customized list
  • Developing stay plans for employees and managing accountability
  • A simple how-to toolkit: who to select, how and when to approach them, interview format and handling resistance
  • Why stay interviews work: personal, focused on key employees, action-oriented and inexpensive
  • Explain why stay interviews work better than exit interviews and surveys
  • Build a customized list of stay interview questions
  • Choose which employees to interview and how and when to approach them
  • Run a structured, conversational 30-minute stay interview
  • Handle resistance during the conversation
  • Create stay plans and hold managers accountable for follow-through
  • CEOs
  • COOs
  • VP of Human Resources
  • Chief learning officer
  • Directors
  • Project managers
  • Operation managers and supervisors
  • Team leaders
  • Human Resources professionals
Currency:
Webinar Option
Transcript (PDF Transcript of the Training)
Downloadable Recorded Session
USB

Speaker Profile

ins_img Marcia Zidle

Marcia Zidle, the Smart Moves Coach, is a board-certified executive and career coach, business management consultant, and keynote speaker, with over 25 years of management, business consulting, and international experience in a variety of industries including health care, financial services, oil and gas, manufacturing, insurance, pharmaceuticals, hospitality, government and nonprofits. She has expertise in strategy and alignment; executive and team leadership development; social and emotional intelligence; employee engagement and innovation; career and organization change management; employee relations and talent management. Marcia has been selected as one of LinkedIn Profinder’s top coaches for the past 7 years. Check out the 200 …

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