A corrective action is only as good as the root cause analysis behind it. When the real cause is missed, the fix treats a symptom and the same deviation comes back.
This 90-minute root cause analysis and CAPA training walks through a systematic approach you can use on your next investigation. You'll apply three proven methods, the 5 Whys, the fishbone (Ishikawa) diagram and Pareto analysis, to real-world examples, then turn your findings into a corrective and preventive action (CAPA) plan with clear actions and owners.
The session finishes with effectiveness checks: how to decide what to measure, when to check, and how to show that the problem is truly solved before you close the CAPA.
Strong root cause analysis and CAPA skills help you solve problems for good instead of fixing the same issue again and again. This training gives you a repeatable method to find underlying causes, build targeted corrective and preventive action plans, and check that each solution actually worked.
It suits anyone who investigates deviations, nonconformances or complaints and wants a clear, defensible process that drives continuous improvement across the organization.
1. Introduction
2. Understanding root cause analysis
3. Conducting a root cause analysis
4. Corrective and preventive actions (CAPA)
5. Effectiveness checks
6. Case study exercise
Strong root cause analysis and CAPA skills help you solve problems for good instead of fixing the same issue again and again. This training gives you a repeatable method to find underlying causes, build targeted corrective and preventive action plans, and check that each solution actually worked.
It suits anyone who investigates deviations, nonconformances or complaints and wants a clear, defensible process that drives continuous improvement across the organization.
1. Introduction
2. Understanding root cause analysis
3. Conducting a root cause analysis
4. Corrective and preventive actions (CAPA)
5. Effectiveness checks
6. Case study exercise
Meredith Crabtree
Meredith Crabtree has over 25 years’ experience in regulated industries, ranging from Blood, Plasma, Tissue, Laboratory, Pharma, Medical devices, Cosmetics, Supplements, and Animal Health manufacturing and distribution. Meredith works as a Quality Consultant performing label reviews, 3rd party inspections, Consent Decree, and Recall support. She also performs regulatory assessments and Quality training. Meredith has a degree in Medical Technology and is currently obtaining a degree in Quality Systems.
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