Much of an organization's success depends on its teams and workgroups, executive teams included. Few teams are complete successes or complete failures, so almost every team can get better, and a handful of factors decide the outcome for most of them.
This 90-minute team dysfunction training starts with diagnosis. You'll learn the five critical factors behind team failure, use a scorecard to assess your team's health, and see why focusing on productivity, quality or customer service backfires if one key factor is missing.
You'll then work on corrective actions: removing unhealthy gossip, turning destructive conflict productive, getting everyone aligned and using a proven model to build cohesion and accountability, in the right order.
WHY SHOULD YOU ATTEND?
If you are worn out by gossip, hidden agendas, weak accountability and destructive conflict on a team you lead or belong to, this session gives you practical tools to build a high-performing, collaborative team. Without a solid foundation, nothing else works.
It suits HR professionals, leaders, directors, managers, supervisors, business owners, consultants and senior leaders.
AREA COVERED
- The five critical factors in team failure
- A scorecard to diagnose a team's health
- Why focusing on productivity, quality or customer service can backfire when one key factor is missing
- Eliminating unhealthy gossip
- Turning destructive conflict into productive conflict
- Getting everyone on the same page
- A proven model for team cohesion and accountability
- The order in which to build the foundation
LEARNING OBJECTIVES
- Diagnose the five primary reasons teams fail
- Assess team health with a scorecard
- Apply corrective actions for each dysfunction in the right order
- Eliminate unhealthy gossip
- Transform destructive conflict into productive conflict
- Build team cohesion and accountability with a proven model
WHO WILL BENEFIT?
- HR professionals
- Managers
- People’s manager
- Leaders
- Directors
- Managers
- Supervisors
- Business owners
- Business consultants
- Department managers
- Senior leaders
If you are worn out by gossip, hidden agendas, weak accountability and destructive conflict on a team you lead or belong to, this session gives you practical tools to build a high-performing, collaborative team. Without a solid foundation, nothing else works.
It suits HR professionals, leaders, directors, managers, supervisors, business owners, consultants and senior leaders.
- The five critical factors in team failure
- A scorecard to diagnose a team's health
- Why focusing on productivity, quality or customer service can backfire when one key factor is missing
- Eliminating unhealthy gossip
- Turning destructive conflict into productive conflict
- Getting everyone on the same page
- A proven model for team cohesion and accountability
- The order in which to build the foundation
- Diagnose the five primary reasons teams fail
- Assess team health with a scorecard
- Apply corrective actions for each dysfunction in the right order
- Eliminate unhealthy gossip
- Transform destructive conflict into productive conflict
- Build team cohesion and accountability with a proven model
- HR professionals
- Managers
- People’s manager
- Leaders
- Directors
- Managers
- Supervisors
- Business owners
- Business consultants
- Department managers
- Senior leaders
Speaker Profile
Michael Healey
Michael Healey Since 1987 he has been consulting with businesses and organizations that understand the value of developing organizational culture and their people as a foundation for continual improvement and enhancing organizational capacity.From large multi-national to entrepreneurial organizations, government and NGO's, and across the spectrum of executive, senior managers, supervisors and staff
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