Supervisors play a key role in human error reduction. People make mistakes because systems allow them to, so controlling error means understanding human behavior and the psychology of error, and finding exactly where the system is weak so it can be fixed.
This 90-minute webinar on human error reduction techniques for floor supervisors covers critical factors such as preparation, planning, scheduling and communication. It offers practical approaches to floor supervision, ways to get your group in sync, and a specific methodology for correcting, preventing and avoiding recurring issues in GMP environments.
You'll also look at types of error, human error rates and measurement, trending, prediction, CAPA effectiveness and the use of ChatGPT and AI.
Supervision is central to reducing and preventing human error. This training gives you practical tools you can use right after the event, explains root causes and near root causes of supervision-related errors, and covers the five main elements of an error-free environment.
It suits supervisors, managers and directors in operations, manufacturing, plant engineering, QA/QC, process improvement, compliance, regulatory affairs and legal roles.
Supervision is central to reducing and preventing human error. This training gives you practical tools you can use right after the event, explains root causes and near root causes of supervision-related errors, and covers the five main elements of an error-free environment.
It suits supervisors, managers and directors in operations, manufacturing, plant engineering, QA/QC, process improvement, compliance, regulatory affairs and legal roles.
Ginette M. Collazo
Ginette Collazo, Ph.D. is an Industrial-Organizational Psychologist with 20 years of experience that specializes in Engineering Psychology and Human Reliability, disciplines that study the interaction between human behavior and productivity. She has held positions leading training and human reliability programs in the Pharmaceutical and Medical Device Manufacturing Industry.Nine years ago, Dr. Collazo established Human Error Solutions (HES), a Florida based boutique consulting firm, where she has been able to position herself as one of the few Human Error Reduction Experts in the world. HES, led by Dr. Collazo, developed a unique methodology for human error investigations, cause determination, CA-PA development …
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