Supervision plays a crucial role in Human Error Reduction and Control. Critical Factors like preparation, planning, scheduling, and communication, among many others, will be discussed as part of this webinar. People make mistakes because they can; our systems allow it. To work with these challenges, it is essential to understand human behavior and the psychology of error as well as understand exactly where the weaknesses of the system are so that they can be improved and fixed. This course offers practical approaches for supervision on the floor, strategies to get your group in sync, and approach issues in GMP-related environments by using a specific methodology to correct, prevent and avoid the re-occurrence of these issues.
WHY SHOULD YOU ATTEND?
This training would provide tools that can be implemented and used after this event. This includes practical tools. We will discuss why supervision is so important in reducing and preventing human error. Supervision approaches near root causes and root causes for supervision-related errors and will address the main five elements to assure an error-free environment. Agenda Covered during the webinar.
- Types of error
- Human error rates and measurement
- Trending and tracking
- Prediction
- CAPA effectiveness
AREA COVERED
- Background on Human Error Phenomena
- What is Human Error
- Importance of Human Error Prevention/reduction
- Supervision and human error
- Facts about human error caused by supervisors and how to avoid it.
- When is operator error the Root Cause?
- How is Human Error controlled by supervision?
- Common mistakes: Memory failures, Overconfidence, Visual Detection, and Vigilance Effectiveness and how supervision can help improve these.
- Types of error
- Human error rates and measurement
- Trending and tracking
- Prediction
- CAPA effectiveness
- ChatGPT use
LEARNING OBJECTIVES
- Understand human error: factors and causes.
- Understand the importance of supervision in creating a highly reliable group for both regulatory and business compliance.
- Discuss issues related to supervision and how to avoid traps that will allow errors to occur.
- Identify Root Causes and CAPA associated with supervision.
- Learn how to measure human error rates at your department and keep track of metrics.
- Identify what I can do to support human reliability at the site.
- AI Integration
WHO WILL BENEFIT?
- Supervisors, managers, and directors
- Operations
- Manufacturing
- Plant engineering
- QA/QC staff
- Process excellence/improvement professionals
- Industrial/process engineers
- Compliance officers
- Regulatory/legislative affairs professionals
- General/corporate counsel
This training would provide tools that can be implemented and used after this event. This includes practical tools. We will discuss why supervision is so important in reducing and preventing human error. Supervision approaches near root causes and root causes for supervision-related errors and will address the main five elements to assure an error-free environment. Agenda Covered during the webinar.
- Types of error
- Human error rates and measurement
- Trending and tracking
- Prediction
- CAPA effectiveness
- Background on Human Error Phenomena
- What is Human Error
- Importance of Human Error Prevention/reduction
- Supervision and human error
- Facts about human error caused by supervisors and how to avoid it.
- When is operator error the Root Cause?
- How is Human Error controlled by supervision?
- Common mistakes: Memory failures, Overconfidence, Visual Detection, and Vigilance Effectiveness and how supervision can help improve these.
- Types of error
- Human error rates and measurement
- Trending and tracking
- Prediction
- CAPA effectiveness
- ChatGPT use
- Understand human error: factors and causes.
- Understand the importance of supervision in creating a highly reliable group for both regulatory and business compliance.
- Discuss issues related to supervision and how to avoid traps that will allow errors to occur.
- Identify Root Causes and CAPA associated with supervision.
- Learn how to measure human error rates at your department and keep track of metrics.
- Identify what I can do to support human reliability at the site.
- AI Integration
- Supervisors, managers, and directors
- Operations
- Manufacturing
- Plant engineering
- QA/QC staff
- Process excellence/improvement professionals
- Industrial/process engineers
- Compliance officers
- Regulatory/legislative affairs professionals
- General/corporate counsel
Speaker Profile

Ginette Collazo, Ph.D. is an Industrial-Organizational Psychologist with 20 years of experience that specializes in Engineering Psychology and Human Reliability, disciplines that study the interaction between human behavior and productivity. She has held positions leading training and human reliability programs in the Pharmaceutical and Medical Device Manufacturing Industry.Nine years ago, Dr. Collazo established Human Error Solutions (HES), a Florida based boutique consulting firm, where she has been able to position herself as one of the few Human Error Reduction Experts in the world. HES, led by Dr. Collazo, developed a unique methodology for human error investigations, cause determination, CA-PA development …
Upcoming Webinars


6-Hour Virtual Boot Camp on Microsoft Power BI

2-Hour Virtual Seminar on Empowering Presentations with Pow…

Motivated to Stay: Effective and Best Practice Retention Me…

2-Hour Virtual Seminar on The Complexity and Interplay Amon…

The Anti-Kickback Statute: Enforcement and Recent Updates

Mindful Communication:The Key to Meaningful Conversations i…

Managing Toxic & Other Employees Who Have Attitude Issues



How to Give Corrective Feedback: The C.A.R.E. Model - Elimi…


Employee Handbooks: 2025 Critical Issues

Accounting For Non Accountants : Debit, Credits And Financi…


ChatGPT and Project Management: Leveraging AI for Project M…

50+ new Excel features so far this decade

2025 EEOC & Employers: Investigating Claims of Harassment …

Why EBITDA Doesn't Spell Cash Flow and What Does?

Retaining Talent in the Age of Employee Shortages

Succession Planning Simplified: Fast-track Your Future Lead…

Workplace Compliance in 2025: New Laws, Big Changes, and Wh…

How to Write Contracts for Procurement Professionals


Leverage AI & ChatGPT for Talent Acquisition: Best Practice…

Gossip-Free: Leadership Techniques to Quell Office Chatter

Female to Female Hostility @Workplace: All you Need to Know


Leadership: Strategic Planning and Decision Making