When an employee complains about a coworker, what you do next shapes the outcome, and getting it wrong can be very costly. This 90-minute internal investigations training sets out the steps to run a fair, impartial and professional investigation.
You'll learn how to prepare before a complaint arrives, follow a timeline and step-by-step process from complaint to resolution, avoid common mistakes, and decide what to include in the final report and what to tell the complaining employee.
Because retaliation claims are consistently among the most frequent EEOC charges each year, the session also shows how to train supervisors and managers on what to do and avoid during and after an investigation.
A professional investigation process protects both employees and the company. This session covers policy considerations, best practices, examples of investigations done right and wrong, and the roles of the complaining employee, the accused, the employer, the investigator and the manager.
It suits HR professionals, managers and directors, business and operations managers, small business owners, risk managers, in-house counsel and business attorneys.
A professional investigation process protects both employees and the company. This session covers policy considerations, best practices, examples of investigations done right and wrong, and the roles of the complaining employee, the accused, the employer, the investigator and the manager.
It suits HR professionals, managers and directors, business and operations managers, small business owners, risk managers, in-house counsel and business attorneys.
Chad V. Sorenson
Chad Sorenson is the President and founder of Adaptive HR Solutions, LLC and has over 20 years of diverse business, communications and human resource experience.He works with companies that range from 5 to 1,200 employees and focuses on leadership development, manager training, employee performance management and employer compliance in industries such as healthcare, manufacturing, construction trades, and professional services organizations. Prior to founding Adaptive HR Solutions in 2008, Chad has been Vice President, Director and Manager of Human Resources for several companies in the Jacksonville area.He is certified as a SHRM-Senior Certified Professional and a Senior …
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