Great teams have trust, collaboration and energy; dysfunctional teams are exhausting. Sometimes the problems are obvious and sometimes they are subtle, but either way you need specific steps to turn things around. This 90-minute webinar explains the five primary reasons teams fail and the corrective actions for each.
You'll learn the hierarchy of what must come first, because without a solid foundation nothing else works, and use a scorecard to diagnose a team's health. The session shows why focusing on productivity, quality or customer service can backfire if one indispensable factor is missing.
It also covers eliminating unhealthy gossip, turning destructive conflict into productive conflict, getting everyone on the same page and a model for building cohesion and accountability.
WHY SHOULD YOU ATTEND?
If you lead, manage or work on a team and spend too much time dealing with gossip, hidden agendas, weak accountability and destructive conflict, this session offers practical tools and tactics to build a high-performing, collaborative team.
It suits CEOs, COOs, HR professionals, people managers, directors, supervisors, department managers, business owners and consultants.
AREA COVERED
- The five critical factors in team failure
- The hierarchy for building a team foundation
- A scorecard to diagnose team health
- Why focusing on productivity, quality or customer service can backfire
- Eliminating unhealthy gossip
- Turning destructive conflict into productive conflict
- Getting everyone on the team on the same page
- A model for building team cohesion and accountability
LEARNING OBJECTIVES
- Diagnose the five primary reasons teams fail
- Use a scorecard to assess your team's health
- Apply corrective actions in the right order
- Eliminate unhealthy gossip
- Turn destructive conflict into productive debate
- Build team cohesion and accountability with a proven model
WHO WILL BENEFIT?
- CEO
- COO
- HR Professionals
- People Managers
- Leaders
- Directors
- Managers
- Supervisors
- Business Owners
- Business Consultants
- Department Managers
If you lead, manage or work on a team and spend too much time dealing with gossip, hidden agendas, weak accountability and destructive conflict, this session offers practical tools and tactics to build a high-performing, collaborative team.
It suits CEOs, COOs, HR professionals, people managers, directors, supervisors, department managers, business owners and consultants.
- The five critical factors in team failure
- The hierarchy for building a team foundation
- A scorecard to diagnose team health
- Why focusing on productivity, quality or customer service can backfire
- Eliminating unhealthy gossip
- Turning destructive conflict into productive conflict
- Getting everyone on the team on the same page
- A model for building team cohesion and accountability
- Diagnose the five primary reasons teams fail
- Use a scorecard to assess your team's health
- Apply corrective actions in the right order
- Eliminate unhealthy gossip
- Turn destructive conflict into productive debate
- Build team cohesion and accountability with a proven model
- CEO
- COO
- HR Professionals
- People Managers
- Leaders
- Directors
- Managers
- Supervisors
- Business Owners
- Business Consultants
- Department Managers
Speaker Profile
Michael Healey
Michael Healey Since 1987 he has been consulting with businesses and organizations that understand the value of developing organizational culture and their people as a foundation for continual improvement and enhancing organizational capacity.From large multi-national to entrepreneurial organizations, government and NGO's, and across the spectrum of executive, senior managers, supervisors and staff
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