Bad attitudes, jealousy, gossip and disruptive behavior drag down morale, teamwork and productivity. Ignoring toxic behavior or giving in to it doesn't work. This 90-minute webinar shows managers how to neutralize a negative workplace and keep the problems from coming back.
You'll learn how managers can accidentally reward harmful behavior, the four types of problem employees, how to identify all forms of bullying and how to stop the rumor mill with a policy of transparency. The session also covers zero tolerance and reprimands, spotting when someone is lying, handling blame and denial, and using the DISC personality profile to understand behavior.
It also looks at building respect through a language of caring so employees become more solution oriented.
Rude, disengaged or troubled employees cost a business more than it can afford, and a culture that tolerates bad attitudes is not acceptable. Often an employee's attitude comes from how they are treated at work, so managers need to look at their own role as well.
This session suits any manager facing harassment, gossip, bullying or other toxic behavior who wants to restore emotional control, trust, engagement and creativity.
This webinar is perfect for anyone with a disruptive company culture of harassment, gossip, bullying, or toxic behavior.
Bonus: Complimentary Resources
Rude, disengaged or troubled employees cost a business more than it can afford, and a culture that tolerates bad attitudes is not acceptable. Often an employee's attitude comes from how they are treated at work, so managers need to look at their own role as well.
This session suits any manager facing harassment, gossip, bullying or other toxic behavior who wants to restore emotional control, trust, engagement and creativity.
This webinar is perfect for anyone with a disruptive company culture of harassment, gossip, bullying, or toxic behavior.
Bonus: Complimentary Resources
Bruce Lee
Bruce Lee has been educating and inspiring audiences with practical and proven information they can immediately implement into their personal and professional lives and for improved business growth or efficiency. A varied business and leadership background provides him with proven experience that clients can relate to. A solid business background from a good cross-section of the industry includes: Charter Bank branch management, with special projects assigned from time to time of mortgage lending departments and seasonal savings bond drives,Manager / Resident Representative for the VISA credit card Division of a legacy Bank, in charge of the entire Province of Alberta
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