ACH exception processing can be confusing, with many exceptions to the rules and details to remember for returns and Notifications of Change (NOCs). This 90-minute webinar simplifies the ACH return process, laying out the rules and using examples and scenarios to show how it works.
You'll review the most common return reason codes, timeframes for general, extended, dishonored and contested dishonored returns, and the paperwork needed for certain returns. The session explains stop payments on consumer and corporate accounts, unauthorized entries and the WSUD, and the NOC (COR entry) process for the RDFI, ODFI and Originator.
Questions like which return reason code to use, which form a return needs, and how long the return window is cause daily frustration in ACH operations. This session answers them clearly so you can process exceptions correctly and on time.
It suits ACH operations staff and managers, compliance staff, operations staff and banking staff.
Questions like which return reason code to use, which form a return needs, and how long the return window is cause daily frustration in ACH operations. This session answers them clearly so you can process exceptions correctly and on time.
It suits ACH operations staff and managers, compliance staff, operations staff and banking staff.
Donna K Olheiser
Donna K Olheiser, AAP, is the vice president of Education Services and founder of Dynamic Mastership, LLC. Donna is an enthusiastic and energetic Certified Master Trainer with over 14 years’ training experience. She has designed and facilitated over 100 training sessions each year with her expertise being the rules for companies and financial institutions when processing specifically ACH electronic payments, then scheduling the training events to facilitate/deliver the material through a variety of venues (webinars, teleseminars, in-person workshops, including regional and national conferences). Donna has over 24 years of experience in the financial services industry which includes 9 years’ experience …
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