Workplaces are full of emotion, and when stress stays high for too long the environment becomes toxic. For individuals that can mean physical symptoms, memory and concentration problems, frustration and overwhelm. For teams it means more turnover and absenteeism, strained relationships and lower productivity.
Culture usually flows from the top, so changing a whole organization from below is hard. Teams, though, can make lasting changes, and individuals can protect themselves whatever happens around them.
This 90-minute webinar on surviving a toxic workplace explains what drives emotional reactions, including the triune brain, and the seven irrational thinking patterns behind destructive emotions. You'll learn a 3-step de-escalation process, the art of emotional aikido and a 5-step model for letting go.
WHY SHOULD YOU ATTEND?
If you dread certain meetings, feel worn out by other people's outbursts, or replay difficult conversations on the way home, this session is for you. You'll learn to defuse emotional situations, protect yourself from harsh attacks and leave work at work.
It suits HR professionals, leaders, directors, managers, supervisors, business owners, consultants and staff at every level who work with other people.
AREA COVERED
- A 3-step process to de-escalate emotional situations
- The art of emotional aikido: protecting yourself from strong emotions
- The seven irrational thinking patterns that set up destructive emotions
- A simple 5-step model for letting go when things go badly wrong
- What drives emotional reactions: the triune brain explained
- Why people react emotionally even when it is not rational or in their interest
LEARNING OBJECTIVES
- Explain what drives emotional reactions using the triune brain model
- Recognize the seven irrational thinking patterns behind destructive emotions
- Use a 3-step process to de-escalate emotional situations
- Apply emotional aikido to protect yourself from verbal attacks
- Use a 5-step model to let go of difficult events and leave work at work
WHO WILL BENEFIT?
- HR Professionals
- People Managers
- Leaders
- Directors
- Managers
- Supervisors
- Business Owners
- Business Consultants
- Department Managers
- Senior Leaders
- Staff at all levels
- Anyone who interacts with other people
If you dread certain meetings, feel worn out by other people's outbursts, or replay difficult conversations on the way home, this session is for you. You'll learn to defuse emotional situations, protect yourself from harsh attacks and leave work at work.
It suits HR professionals, leaders, directors, managers, supervisors, business owners, consultants and staff at every level who work with other people.
- A 3-step process to de-escalate emotional situations
- The art of emotional aikido: protecting yourself from strong emotions
- The seven irrational thinking patterns that set up destructive emotions
- A simple 5-step model for letting go when things go badly wrong
- What drives emotional reactions: the triune brain explained
- Why people react emotionally even when it is not rational or in their interest
- Explain what drives emotional reactions using the triune brain model
- Recognize the seven irrational thinking patterns behind destructive emotions
- Use a 3-step process to de-escalate emotional situations
- Apply emotional aikido to protect yourself from verbal attacks
- Use a 5-step model to let go of difficult events and leave work at work
- HR Professionals
- People Managers
- Leaders
- Directors
- Managers
- Supervisors
- Business Owners
- Business Consultants
- Department Managers
- Senior Leaders
- Staff at all levels
- Anyone who interacts with other people
Speaker Profile
Michael Healey
Michael Healey Since 1987 he has been consulting with businesses and organizations that understand the value of developing organizational culture and their people as a foundation for continual improvement and enhancing organizational capacity.From large multi-national to entrepreneurial organizations, government and NGO's, and across the spectrum of executive, senior managers, supervisors and staff
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