Gossip, rumors, bad attitudes and jealousy drag down morale, self-esteem, teamwork and productivity. When uncivil or toxic behavior spreads, managers are often tempted to ignore it or give in, but tolerating it only makes it worse.
This 90-minute webinar on fostering a culture of respect shows how to neutralize workplace gossip and put a system in place so it doesn't return, starting with zero tolerance and workplace reprimands.
You'll learn how to stop blaming, griping, pessimism and buck-passing, keep your own emotions under control, and manage disruptive and destructive behavior. The session also covers the four types of problem employees, forms of bullying, transparency as a defense against the rumor mill, and the DISC personality profile.
Trust and engagement matter. When bad behavior goes unchecked, your reputation and business results suffer. This session draws on more than 40 years of hands-on leadership and client work to explain why it happens and how to control it.
It is for anyone who has to deal with HR issues caused by poor interpersonal skills, from managers and supervisors to HR professionals.
Trust and engagement matter. When bad behavior goes unchecked, your reputation and business results suffer. This session draws on more than 40 years of hands-on leadership and client work to explain why it happens and how to control it.
It is for anyone who has to deal with HR issues caused by poor interpersonal skills, from managers and supervisors to HR professionals.
Bruce Lee
Bruce Lee has been educating and inspiring audiences with practical and proven information they can immediately implement into their personal and professional lives and for improved business growth or efficiency. A varied business and leadership background provides him with proven experience that clients can relate to. A solid business background from a good cross-section of the industry includes: Charter Bank branch management, with special projects assigned from time to time of mortgage lending departments and seasonal savings bond drives,Manager / Resident Representative for the VISA credit card Division of a legacy Bank, in charge of the entire Province of Alberta
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